FAQ

FAQ – PetSpiff ™

1. What payment methods do you accept?

We accept all major credit and debit cards, PayPal  and Google Pay. Our checkout process is 100% secure to ensure safe transactions.

2. How long does shipping take?

On average, shipping takes 10 business days. Once your order is shipped, you’ll receive a tracking number to monitor its progress.

3. Do you offer returns or refunds?

Yes! We offer a 30-day return policy. If you’re not satisfied with your purchase, contact our support team with your order number, and we’ll guide you through the return or refund process.

4. How do I use the pet grooming products?

Each product includes an instruction manual. For items like air brushes or pet hair removers, we recommend carefully following the instructions for the best results. If you have any questions, our team is happy to assist!

5. Is your store safe for online purchases?

Absolutely! Our website is secured with SSL encryption, and we use trusted payment gateways to protect your personal information.

For further assistance, contact us at support@petspiff.com 🐶🐱🚀